Terms and Conditions

1. General

By placing an order, you agree to these terms and conditions. We reserve the right to update or modify these terms at any time without prior notice.

2. Product Information

• We strive to provide accurate product descriptions, images, and specifications.
• Slight variations in color, texture, or packaging may occur due to natural sourcing and processing.
• Products should be used as directed on the label.

3. Order Acceptance

• Orders are subject to availability and confirmation of the order price.
• We reserve the right to refuse or cancel any order due to product unavailability or errors in product information.

4. Payment

• All payments must be completed at the time of order.
• Accepted payment methods are displayed at checkout.

5. Shipping

• Orders are processed within 2–3 business days.
• Delivery timelines may vary depending on location and shipping method.
• Tracking details will be provided once the order is shipped.

6. Returns and Refunds

• Returns are accepted only for defective, damaged, or incorrectly delivered products within 15 days of delivery.
• Opened or used herbal and medicinal products are not eligible for return due to safety and hygiene reasons.
• Refunds are processed to the original payment method within 7–10 business days after inspection.

7. Customer Responsibilities

• Provide accurate shipping and contact information.
• Inspect the package upon delivery and report any issues immediately to Botanyauraco@gmail.com.

8. Limitation of Liability

• We are not responsible for delays, damages, or losses caused by shipping carriers.
• We are not liable for any indirect or consequential damages arising from the use of our products.

9. Health Disclaimer

• These products are not intended to diagnose, treat, cure, or prevent any disease.
• Always consult a qualified healthcare professional before using herbal or medicinal products, especially if you have existing health conditions or are on medication.

10. Intellectual Property

• All content, images, and product descriptions are protected and may not be copied or reproduced without permission.

11. Governing Law

• These terms are governed by the applicable laws of the jurisdiction.

12. Contact

For any questions regarding these terms and conditions, please contact:

Email: Botanyauraco@gmail.com